Scenario
  John was mainly interested in what previous patients had to say about the operation, and what their lives had been like since. He was able to do this privately on his tablet device.
  John's youngest daughter accesses transplant information via mobile.
 John watches lots of different people who had experienced the operation, all of which gave a candid view on what it was like, the good points and the bad.
  Johns watches informal videos with family using his smart TV.
 John's lung transplant was a complete success. He now appears in a video on the 'Hub' telling HIS story, to help other patients in the future.
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